The Capitol Kempinski Hotel, Singapore
Modern colonial elegance.
80.5/100 | A TIER
See my detailed evaluation here. Learn more about my methodology.
Exterior of this landmark heritage building.
Table of Contents
Full Review Coming Soon
Introduction
Arrival
Deluxe Room
Breakfast at 15 Stamford
Wellness Facilities
Conclusion
Final Rating
Service, 30 points possible from:
Standards (20 points possible, 2 points each)
Arrival 6/10
Greeted at entrance every time ✓
Doors opened every time ✓
Bags taken ✓
Refreshments offered ✖
Introduced to hotel facilities and room/suite ✖
Intimacy 0/4
After interaction with staff, do they remember your preferences? ✖
After interaction with staff, do they remember and address you by name? ✖
Housekeeping 4/4
Turndown service ✓
Aware of whether or not you’re in the room ✓
Concierge desk (2 points) ✓
Attitude: 8/10
Rooms, 25 points possible from:
Standards (10 points possible, 1 point each)
Entry room larger than 500 square feet ✖
Electronic controls for room functionality ✓
Separate bathtub ✓
Rainfall shower head ✓
Reputable brand of amenities ✓
Pillow menu ✓
Nespresso or equivalent coffee machine ✓
Balcony ✖
Welcome amenity/amenities ✖
Electronic toilet ✓
Quality 5/5
Views of surrounding area 3/5
Cleanliness 4.5/5
Facilities, 20 points possible from:
Public space design
Lobby 4/5
Pool 3/5
Other Areas 4.5/5
Quality and Cleanliness 4.5/5
Food, 15 points possible
Standards (1 point each)
Multiple restaurants ✓
At least one prestigious chef owned restaurant ✓
Breakfast buffet ✓
a la carte option with breakfast ✓
Asian, Local, Juice, Pastry, and Western sections in buffet ✓
Quality 10/10
Location, 10 points possible from:
Surrounding Area
Walking distance to a major mall ✓
Walking distance to at least 4 restaurants ✓
Walking distance to at least two major attractions ✓
Safety 4/4
Walkability of surrounding area 3/3