Hilton Bandung

Modern colonial elegance.

64.5/100 | C TIER

See my detailed evaluation here. Learn more about my methodology.

Poolside restaurant at the Hilton Bandung.

Introduction

Arrival

Deluxe Room

Breakfast at Purnawarman Restaurant

Wellness Facilities

Conclusion

Final Rating

Service, 30 points possible from:

  • Standards (20 points possible, 2 points each)

    • Arrival 6/10

      • Greeted at entrance every time

      • Doors opened every time

      • Bags taken

      • Refreshments offered ✖

      • Introduced to hotel facilities and room/suite ✖

    • Intimacy 4/4

      • After interaction with staff, do they remember your preferences?

      • After interaction with staff, do they remember and address you by name?

    • Housekeeping 0/4

      • Turndown service ✖

      • Aware of whether or not you’re in the room ✖

    • Concierge desk (2 points)

  • Attitude: 9.5/10

  • Rooms, 25 points possible from:

    • Standards (10 points possible, 1 point each)

      • Entry room larger than 500 square feet ✖

      • Electronic controls for room functionality

      • Separate bathtub

      • Rainfall shower head

      • Reputable brand of amenities

      • Pillow menu

      • Nespresso or equivalent coffee machine

      • Balcony ✖

      • Welcome amenity/amenities ✖

      • Electronic toilet

    • Quality 2.5/5

    • Views of surrounding area 3.5/5

    • Cleanliness 2.5/5

  • Facilities, 20 points possible from:

    • Public space design

      • Lobby 4/5

      • Pool 4/5

      • Other Areas 3.5/5

    • Quality and Cleanliness 3/5

  • Food, 15 points possible

    • Standards (1 point each)

      • Multiple restaurants

      • At least one prestigious chef owned restaurant ✖

      • Breakfast buffet

      • a la carte option with breakfast ✖

      • Asian, Local, Juice, Pastry, and Western sections in buffet

    • Quality 7/10

  • Location, 10 points possible from:

    • Surrounding Area

      • Walking distance to a major mall

      • Walking distance to at least 4 restaurants

      • Walking distance to at least two major attractions

    • Safety 1/4

    • Walkability of surrounding area 1/3

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