Waldorf Astoria Bangkok
A masterfully designed oasis.
87/100 | S TIER
See my detailed evaluation here. Learn more about my methodology.
Full Review Coming Soon
Introduction
The Waldorf Astoria Bangkok was the first hotel I stayed at over my 7 night trip to Bangkok, Thailand. This meant that we would also be serving the mandatory arrival quarantine at this hotel. The Test and Go package cost me $780 for the one night stay, which included airport transfer (in a Mercedes-Benz S Class), two RT-PCR COVID-19 tests, and obviously the one night in a Deluxe Suite. The second night we booked through the hotel and paid less than half that rate at $320 for the night in the same suite.
Initially, I was debating between the Park Hyatt and the Waldorf Astoria for our first couple nights in Bangkok. I was ultimately swayed by reviews online which stated the Waldorf Astoria breakfast was potentially the best in Bangkok, and as a sucker for hotel breakfasts that was enough for me. The Waldorf Astoria seemed to also have a nicer pool. I did visit the Park Hyatt Bangkok, and I do think the location of that hotel is better than the location of the Waldorf Astoria. With the Waldorf Astoria, you need to walk outside for about 5 minutes to get to the nearby Centralworld mall. The Park Hyatt is built on top of the higher-end Central Embassy mall.
Arrival
Deluxe Suite
Breakfast at The Brasserie
Room Service
Lunch at Bull and Bear
Wellness Facilities
Conclusion
Final Rating
Service: 23/30
Standards (20 points possible, 2 points each)
Arrival (10 points possible)
✓ Greeted at entrance every time
✓ Doors opened every time
✓ Bags taken
✓ Refreshments offered
✓ Introduced to hotel facilities and room/suite
Intimacy
After interaction with staff, do they remember your preferences?
After interaction with staff, do they remember and address you by name?
Housekeeping
✓ Turndown service
Aware of whether or not you’re in the room
✓ Concierge desk (2 points)
Attitude: 9/10
Rooms: 21.5/25
Standards (10 points possible, 1 point each)
✓ Entry room larger than 500 square feet
✓ Electronic controls for room functionality
✓ Separate bathtub
✓ Rainfall shower head
✓ Reputable brand of amenities
✓ Pillow menu
✓ Nespresso or equivalent coffee machine
Balcony
✓ Welcome amenity/amenities
✓ Electronic toilet
Quality: 4.5/5
Views of surrounding area: 3.5/5
Cleanliness: 4.5/5
Facilities: 19.5/20
Public space design
Lobby: 5/5
Pool: 5/5
Other Areas: 5/5
Quality and Cleanliness: 4.5/5
Food: 13.5/15
Standards (1 point each)
✓ Multiple restaurants
At least one prestigious chef owned restaurant
✓ Breakfast buffet
✓ a la carte option with breakfast
✓ Asian, Local, Juice, Pastry, and Western sections in buffet
Quality: 9.5/10
Location: 8/10
Standards for All Other Properties (3 points possible, 1 point each)
✓ Walking distance to a major mall (within one block)
✓ Walking distance to at least 4 restaurants (within one block)
✓ Walking distance to at least two major attractions (less than 10 minutes)
Safety: 3/4
Walkability of surrounding area: 2/3